Konfidens is a thoughtfully built platform for therapists, originally from Norway. It does a lot of things well - secure video calls, a therapist directory, and solid scheduling. If you're weighing up your options, Bloom offers a different approach: deeper practice management with automated client onboarding, e-signatures, and a full payment tracking system - all built specifically for the UK market.
Norwegian-first platform - while it works in the UK, some features and integrations are optimised for the Scandinavian market.
Client limit on the Solo plan - the £19/month plan caps you at 20 active clients, which growing practices can hit quickly.
No built-in counselling agreement e-signatures - you can share documents but there's no integrated signing flow with audit trail.
No automated client onboarding journey - booking, agreement signing, and payment setup are separate processes.
No drag-and-drop calendar - scheduling works but lacks the visual, interactive calendar experience.
SMS reminders cost extra - £0.15 per SMS on Solo, £0.07 on Pro, which adds up with a busy caseload.
| Feature | Konfidens | Bloom |
|---|---|---|
| Monthly price | From £19/mo (20 client limit) | £29/mo - unlimited clients |
| Client limit | 20 on Solo, unlimited on Pro (£29) | Unlimited |
| Session notes encryption | Yes (GDPR + Norwegian health law) | AES-256 encryption |
| Counselling agreement signing | Document sharing | Built-in e-signatures with audit trail |
| Automated client onboarding | No | Book, sign, pay - one flow |
| Drag-and-drop calendar | No | Yes |
| Recurring appointments | Yes | Yes |
| Video consultations | Built-in (unlimited) | Zoom integration |
| Therapist directory | Yes | No |
| SMS reminders | Yes (extra cost) | Email included (SMS on roadmap) |
| Based in | Norway | London, UK |
| UK GDPR compliant | Yes | Yes |
Bloom is £29/month with everything included. No add-on fees.
Clients sign your counselling agreement online with a full audit trail. Signed time, IP address, and stored copy - not just a document link.
The full journey from booking to signed agreement to payment setup happens in one flow. No manual steps.
Drag-and-drop rescheduling, resize appointments, colour-coded session types, and a proper week view. Scheduling that feels natural.
£29/month with unlimited clients. Konfidens limits you to 20 clients on the Solo plan.