bacpac was originally developed in collaboration with BACP, and it's been a trusted choice for UK counsellors for years. It does the basics well - client records, scheduling, and reminders. But if you've found yourself wanting more - better notes, automated onboarding, payment tracking, or a more modern interface - Bloom picks up where bacpac leaves off.
Basic interface - bacpac is functional but hasn't had a significant design update. It feels dated compared to modern tools.
Limited session note features - no rich text editor, no auto-save, no note encryption beyond standard security.
No automated client onboarding - no integrated flow from booking to contract signing to payment setup.
No counselling agreement e-signatures - contracts still need to be handled manually or via separate tools.
No payment tracking or reminders - bacpac handles records and scheduling but doesn't help you get paid.
Limited scheduling features - no drag-and-drop, no recurring appointments, no visual week view.
| Feature | bacpac | Bloom |
|---|---|---|
| Monthly price | From ~£18/mo | £29/mo |
| Session notes encryption | Standard security | AES-256 encryption |
| Rich text note editor | Basic | Full rich text with auto-save |
| Counselling agreement signing | No | Built-in e-signatures |
| Automated client onboarding | No | Book, sign, pay - one flow |
| Payment tracking | No | Yes - with automated reminders |
| Drag-and-drop calendar | No | Yes |
| Recurring appointments | No | Yes |
| Client booking page | No | Yes |
| Appointment reminders | Email + SMS | Email included |
| UK GDPR compliant | Yes | Yes |
| Built for | Counsellors | Therapists and counsellors |
Bloom is £29/month with everything included. No add-on fees.
bacpac has served counsellors well for years. Bloom is what comes next - a modern interface, richer features, and workflows designed for how therapists work today.
AES-256 encryption on every note. Your clients' disclosures protected with the same standard banks use.
See every outstanding and paid session in one place. Send payment reminders with one click. No more spreadsheets or awkward conversations.
Clients book, sign your agreement, and set up payment in one flow. bacpac doesn't offer this.