Jane App is beautifully designed and has earned a loyal following, particularly in Canada where it's based. But if you're a UK therapist, the pricing doesn't convert cleanly, support runs on North American hours, and some features assume a clinical rather than therapeutic setting.
Priced in CAD - UK therapists pay unpredictable amounts each month depending on exchange rates.
Canadian-first support - their team operates on North American business hours, meaning limited availability during your UK working day.
Built for a broad range of health practitioners - Jane serves physios, chiropractors, optometrists, and more. Therapy-specific workflows aren't the priority.
Expensive for what UK therapists need - the feature set includes insurance billing and charting tools designed for clinical settings.
No end-to-end note encryption - session notes are stored securely but not encrypted with client-side keys.
No built-in counselling agreement signing - you need a separate tool or manual process for therapy contracts.
| Feature | Jane App | Bloom |
|---|---|---|
| Monthly price | From ~£54/mo (CAD pricing) | £29/mo - GBP, fixed |
| Currency | CAD (exchange rate risk) | GBP |
| Session notes encryption | No | AES-256 encryption |
| Counselling agreement signing | No | Built-in e-signatures |
| Automated client onboarding | Partial (intake forms) | Book, sign, pay - one flow |
| Client booking page | Yes | Yes |
| Appointment reminders | Email + SMS | Email included |
| Insurance billing | Yes (North American) | No (UK therapists don't need this) |
| Built for | Broad healthcare (Canada-first) | UK therapists and counsellors |
| Based in | Vancouver, Canada | London, UK |
| Support timezone | PST/EST | GMT/BST |
Bloom is £29/month with everything included. No add-on fees.
UK company, priced in pounds, support in your timezone. No currency conversion, no transatlantic support delays.
Jane serves dozens of specialities. Bloom is built exclusively for therapists and counsellors.
AES-256 encryption on every session note. Bank-grade security, not just secure hosting.
£29/month in GBP. Not $79 CAD that fluctuates on your statement every month.